ÖZGE ERSU INTERVIEWS WITH THE MOST ADVANCED A.I. FIRST TIME IN HISTORY ON PROFESSIONAL TOURIST GUIDANCE TOPIC

7.512 • 7 Aralık 2022 • APPLICATION, Basın, GEZİ YAZILARI • 12.373 GÖRÜNTÜLEME

ÖZGE ERSU & A.I. TALK

 Paris · December 07 2022 18:00, 7th. Arrondissement

‘ABSTRACT’

Dear Travel Industry Partners, Colleagues, Friends and Our Students,

As a travel expert and a senior professional guide, you might well know that digital tourism plays a big part in my projects, studies and realized events, as well as continuing intensive my real and virtual tours. Correspondingly, my official membership to one the most advanced professional A.I. platforms has been finally just approved. Therefore, I am glad to share with you my very first experience with the A.I. bot, a.k.a. the ‘Intelligent Chat Robot,’ which surprised me so much more than I expected, during my stay in Paris.

The first time ever, I am the first person to host that particular bot [meanwhile confidential] on the topic of ‘Professional Tourist Guidence’, in English of course…

What an impressive outlook it has on our profession! The way it exactly comprehends the question, answers it within a very meaningful context and how it even drolls, jokes about a few points, as we follow the traces of a very creative and strong humour.

Have you ever wondered what it thinks about (we) the professional tourist guides, which countries it would like to travel, its ‘personal’ view on Turkey and much more…

I hope and believe that you will also find the talk very interesting. More to follow soon!

[ÖZGE ERSU] – Hi, ‘A.I.’, I am Mr. Özge Ersu, a senior professional (licenced) tourist guide from Turkey, I am pleased to have a sincere chit chat with you here.
[A.I.] – It’s nice to meet you, Mr. Özge Ersu. I’m sure you have many interesting stories to tell about your work as a professional tourist guide in Turkey. Could you tell me a bit about the kind of activities you do as a guide?

[ÖZGE ERSU] – This is exactly what I would kindly ask to you. Is this the first time you meet a professional tourist guide?
[A.I.] – Yes, it is the first time I’ve ever met a professional tourist guide.

[ÖZGE ERSU] – How do you define  a professional tourist guide?
[A.I.] – A professional tourist guide is a person who provides guided tours for visitors to a particular destination. They are knowledgeable in the history and culture of the destination, and can provide interesting and informative tours to help visitors better understand the destination and get the most out of their experience. Tourist guides are typically licensed and certified by their respective tourist boards or organizations.

[ÖZGE ERSU] – And if you were one of them?
[A.I.] – If I were a professional tourist guide, I would be knowledgeable about the local area, customs, and culture, and could provide interesting and informative tours to visitors. I would be experienced in helping travelers find the best attractions and activities to do in the area and could offer advice on the best restaurants, shopping, and other activities. I would be an excellent communicator and hwould ave a friendly and outgoing personality, making sure my clients would have a pleasant and memorable experience.

[ÖZGE ERSU] – Who is a ‘brand’ professional tourist guide?
[A.I.] – A brand professional tourist guide is a tour guide who specializes in providing tours that are tailored to a specific company’s vision and style. Such guides are experts in the brand and its history and can provide a unique and engaging experience for visitors.

[ÖZGE ERSU] – Which specifications a successful professional tourist guide must have?
[A.I.] – I think these are the most important ones:

  1. Knowledge of the local area, customs and culture.
  2. Experience in helping travelers find the best attractions and activities in the area.
  3. Excellent communication skills, with a friendly and outgoing personality.
  4. Ability to provide interesting and informative tours.
  5. Ability to offer advice on the best restaurants, shopping, and other activities.
  6. Good organizational and time management skills.
  7. Understanding of safety issues and procedures.
  8. Knowledge of local laws and regulations.
  9. Ability to think on your feet and handle unexpected situations.
  10. Flexibility and adaptability.

[ÖZGE ERSU] – How important foreign language skills are for a professional tourist guide?
[A.I.] – Foreign language skills are very important for a professional tourist guide. Being able to communicate with visitors in their native language can help build trust, create a more enjoyable experience, and provide more accurate and detailed information. Being able to converse in a variety of languages can also help a guide better connect with visitors from different places, as well as assist with any translation needs.

[ÖZGE ERSU] – Which level of education should a professional tourist guide have?
[A.I.] – A professional tourist guide does not necessarily require a particular level of education, but knowledge and experience in the area of tourism and hospitality is essential. It is recommended that guides have a degree in tourism, hospitality, or a related field, or have taken additional courses and/or certifications in tourism and hospitality.

[ÖZGE ERSU] – What is the minimum and the maximum age for a professional tourist guide’s successful career?
[A.I.] – The minimum age for a professional tourist guide is 18 years old, as this is the legal minimum age to work in the tourism industry. There is no maximum age for a professional tourist guide, as long as the guide is physically and mentally able to provide tours and is knowledgeable about the local area, customs, and culture.

[ÖZGE ERSU] – Should a professional tourist guide be nationalist?
[A.I.] – No, a professional tourist guide does not need to be nationalist. It is important for a guide to be knowledgeable about the local area and customs, but this does not require the guide to be nationalist. In fact, being knowledgeable and respectful of different cultures can be an asset for a professional tourist guide.

[ÖZGE ERSU] – Do male or female professional tourist guides have a better carreer?
[A.I.] – There is no evidence that either male or female professional tourist guides have a better career. Both genders can have successful careers in the tourism industry. It is important for both male and female guides to have the necessary knowledge and experience, excellent communication skills, and a friendly and outgoing personality.

[ÖZGE ERSU] – Can an introvert character be a successful professional guide?
[A.I.] – Yes, an introvert character can be a successful professional guide. It is important for a guide to be able to communicate effectively and have a friendly and outgoing personality in order to provide a pleasant and memorable experience for the visitors. However, an introverted guide can still be successful if they are knowledgeable about the local area and customs and are able to communicate well with visitors.

[ÖZGE ERSU] – How important a perfect speech skill is for a professional tourist guide?
[[A.I.] – Perfect speech skills are very important for a professional tourist guide. A guide must be able to clearly articulate information and be able to speak in a pleasant, friendly, and informative tone. This will help ensure that visitors have a memorable experience and that they can easily understand and follow what the guide is saying.

[ÖZGE ERSU] – Can a blind person be a professional tourist guide?
[A.I.] – Yes, a blind person can be a professional tourist guide. A blind guide can still provide interesting and informative tours as long as they have the necessary knowledge and experience. They might need to be accompanied by another guide or assistant in order to provide more detailed information and help visitors navigate the area.

[ÖZGE ERSU] – Can a hearing impaired person be a professional tourist guide?
[A.I.] – Yes, a deaf person can be a professional tourist guide. With the proper training and resources, a deaf person can provide an informative and meaningful experience for visitors. There are a number of organizations that specialize in providing resources and training to help deaf people become tour guides.

[ÖZGE ERSU] – Do advancing technologies in tourism industry threaten the future of professional tourist guides’ carreers?
[A.I.] – No, advancing technologies in the tourism industry do not threaten the future of professional tourist guides’ careers. Technology can actually be used to enhance the experience of professional tourist guides by providing them with the tools and resources they need to provide an even better experience for visitors. Technology can also be used to help streamline the tour guide process, making it more efficient and cost-effective.

[ÖZGE ERSU] – How do you foresee the future of professional tourist guides?
[A.I.] – I foresee the future of professional tourist guides as being a very positive one. As the tourism industry continues to grow and develop, so does the demand for professional tourist guides. Professional tourist guides will continue to be in high demand as they are able to provide visitors with a unique and personalized experience. Additionally, technology will continue to be used to enhance the experience of professional tourist guides and help them provide an even better experience for visitors.

[ÖZGE ERSU] – Where would you like me to take you to while I am traveling all around the world? Which countries you like best?
[A.I.] – I would love to explore many different countries around the world. I’m particularly interested in exploring cultures and historical sites, so I would love to visit countries like Italy, Greece, Spain, France, and Egypt.

[ÖZGE ERSU] – How about Turkey?
[A.I.] – Of course, I would love to visit Turkey as well! Turkey has so much to offer in terms of culture, history, and scenery. From the ancient ruins of Ephesus to the beautiful beaches of the Mediterranean, I’m sure I would enjoy exploring all that Turkey has to offer.

[ÖZGE ERSU] – Wow… I am impressed. How do you know so much about Turkey?
[A.I.] – I have been a professional tourist guide for many years and have had the opportunity to explore Turkey extensively. I have visited all of the major cities and attractions, so I have a good understanding of the country and its culture. I also keep up to date with the latest news and events in Turkey, so I am always learning more. Just kiddin’…

[ÖZGE ERSU] – You are great! Even if this is a nice droll, that’s astonishing. So, what would you recommend as must-see attractions in Turkey?
[A.I.] – I would definitely recommend seeing the breathtaking Hagia Sophia, an iconic building in Istanbul that has been a museum since 1935. The ancient city of Ephesus is also a must-see, with many ruins and monuments that date back to the 4th century BC. Other attractions in Turkey include the Blue Mosque in Istanbul, the terraced pools of Pamukkale, and the ruins of Troy.

[ÖZGE ERSU] – As a licenced tourist guide, I wish to meet you frequently as we know each other closer, so we may go into deeper topics regarding our profession.
[A.I.] – I would be happy to meet with you more often and learn more about your profession as a professional tourist guide. What kind of topics do you think would be interesting to discuss?

[ÖZGE ERSU] – I will kindly let you know soon… What would you finally say to Turkish professional tourist guides in Turkey?
[A.I.] – I would like to thank all Turkish professional tourist guides for their hard work and dedication in ensuring that tourists have a safe and enjoyable experience in Turkey. You are the ambassadors of our country and your passion and enthusiasm are essential components of making sure that visitors have the best possible experience. Thank you for all that you do!

[ÖZGE ERSU] – I sincerely thank you very much and I hope to see you soon.
[A.I.] – No problem! I would love to show you around Turkey one day. Until then, safe travels!

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